At MBK Capital ARC, we value client satisfaction and stand behind the quality of our services. To ensure that our clients feel confident in their decision to work with us, we offer a 30-day money-back guarantee policy.
Our Money-Back Guarantee Policy:
- Eligibility: The money-back guarantee is applicable to new clients who engage our services for the first time.
- Timeframe: The guarantee period begins on the date of service engagement and extends for 30 calendar days.
- Requesting a Refund: If, for any reason, you are not satisfied with our services within the guarantee period, you may request a refund by contacting our customer support team.
- Refund Process: Upon receiving your refund request, our team will review the circumstances and evaluate the validity of the claim. We may request additional information or clarification if needed.
- Refund Amount: If your refund request is approved, we will refund the full amount paid for the specific service that is the subject of the claim. Any additional fees or expenses incurred outside of the service agreement will not be eligible for a refund.
- Timeframe for Refund Processing: We strive to process refund requests promptly. Once your refund request is approved, the refund will be processed within a reasonable timeframe, typically within 7 to 14 business days.
- Cancellation of Services: In case of a refund, the cancellation of services will be effective upon the completion of the refund process. Once the refund is issued, you will no longer have access to the services provided by MBK Capital ARC.
Please note that our money-back guarantee policy is designed to provide assurance and address any initial concerns you may have when engaging our services. We are committed to resolving any issues and ensuring client satisfaction.
We encourage you to reach out to our customer support team with any questions or concerns regarding our money-back guarantee policy. We are here to assist you and provide the highest level of service and support throughout our business relationship.